How We Became the U.S. Branch for China’s Largest Pet Supplies Manufacturer
Background
At a major Pet Expo in Florida, we connected with One Source International (Pet Star)—a publicly traded company and the largest pet supplies manufacturer in China.
They were actively seeking a low-risk, proven way to expand into the U.S. market without heavy upfront investment (like opening a U.S. office, hiring staff, or navigating unfamiliar systems).
We saw the opportunity, and after extensive due diligence and negotiations, they chose us to fully manage their U.S. operations.
The Challenge
Despite already securing deals with major U.S. retailers like Walmart, Target, and Amazon, One Source needed:
- A turnkey operational partner in the U.S.
- Full EDI compliance and daily communication with retailers
- Multi-state warehousing strategy to keep freight costs efficientSeamless communication with Chinese manufacturing teams
- Reliable demand planning and factory PO coordination
- Accounting and audit processes compatible with public company requirements
- Agile response to regulatory and geopolitical changes—especially during volatile periods like the China tariff rollout
They wanted all of this without hiring a U.S. team or building local infrastructure.
Here’s What We Did
We became their U.S. branch in every sense of the word.
Our team ran their operations end-to-end: managing demand forecasts, factory communication, freight coordination, and order routing for every retailer they worked with.
Their products moved from manufacturing floors in China to Walmart shelves in the U.S.—without missing a beat.
We handled accounting and audit support that met the standards of both U.S. retailers and Chinese financial regulators.
When the Trump-era China tariffs threatened pricing models, we worked side-by-side with their leadership to adapt strategy, build new logistics pathways, and maintain compliance across every SKU.
Weekly dashboards kept their China team fully in sync.
Annual in-person meetings ensured long-term alignment.
Day-to-day operations? Seamless and remote.
The Result
Pet Star scaled American operations without ever needing to open an office here.
They expanded into new retailers. Their freight strategy improved. Communication between their factory and retail buyers remained tight, even as volume increased. And their systems held up under the weight of real-world complexity.
Despite being thousands of miles away—and subject to intense regulatory and reporting scrutiny—they never missed a beat.
Key Takeaway
The size of your company doesn’t matter.
Whether you’re a solo founder or a publicly traded manufacturer with deals at Walmart, the operational challenge is the same: build a system you can trust without building a second company to manage it.
That’s exactly what we provide—a full U.S. infrastructure, run for you, without the overhead.
